Refund Policy

Last updated: August 30, 2026

This Refund Policy explains the circumstances under which AI Life Planner may provide refunds for paid services.

1. Digital Service

AI Life Planner provides digital travel planning services. Once a paid service has been successfully delivered or made available to the customer, the service may generally be non-refundable.

2. When a Refund May Be Available

A refund may be considered when:

A payment was charged more than once for the same purchase.
A technical problem prevented the paid service from being delivered.
The service was not made available due to an error on our side.
A refund is otherwise required by applicable law.

3. Incorrect or Failed Payments

If you believe you were charged incorrectly, please contact us and provide the relevant transaction information so that we can investigate the payment.

4. User Cancellation

If a user decides not to use the service after purchasing a digital travel planning service, a refund is not automatically guaranteed once the service has been generated or delivered.

5. Third-Party Purchases

AI Life Planner may link to third-party accommodation, transportation, restaurant or activity providers.

Purchases made directly with third-party providers are subject to those providers' own refund and cancellation policies.

6. How to Request a Refund

If you believe you qualify for a refund, contact AI Life Planner through the contact information provided on our website.

Please include enough information to identify the transaction, such as the transaction date and the email address used for the purchase.

7. Refund Processing

If a refund is approved, it will generally be processed through the original payment method used for the purchase.

Processing times may depend on the payment provider and the customer's financial institution.

8. Changes to This Policy

We may update this Refund Policy when necessary. Any updated version will be published on this page with a revised date.

Important: This policy does not limit any mandatory consumer rights that apply under applicable law.

9. Contact

For refund questions or payment issues, please contact AI Life Planner through the contact information provided on the website.